Support

Happy customers is the reason why we exist, it is the most important thing of our company. Our solution consists of PC software and the external CPU with the real-time firmware. Because it is all designed by Eding CNC we can deliver this support. We help everyone to get his machine up and running. We do our best to answer all questions within 48 hours. We solve bugs usually within one week and sometimes the same day, if the problem is urgent.
We do expect that the customer reads the manual and tries to find the solution himself first, otherwise our help system would get overloaded.

Pease report any bugs, questions, feedback or special whishes through our contact page.